Privacy Policy

ABC Carpet Cleaning Long Island ("we," "us," or "our") operates this website and provides carpet, upholstery, rug, water damage restoration, and related cleaning services in Lynbrook, NY and Nassau County. This Privacy Policy explains what information we collect through this website, how we use it, and the choices you have.

Information We Collect

When you submit a quote request or contact form on this site, we collect the information you provide directly, which typically includes:

• Full name
• Phone number
• Email address (on some forms)
• ZIP code or service address
• The service you're requesting and any additional notes you provide

We do not use cookies, tracking pixels, or third-party analytics on this site at this time. If that changes in the future, this policy will be updated to reflect it.

How We Use Your Information

Information submitted through our forms is used solely to respond to your request, provide a quote, schedule and perform the service you've requested, and follow up regarding that service. We may also use your contact information to send you appointment confirmations, service reminders, or occasional offers related to our services, unless you ask us not to.

How Form Submissions Are Processed

Our website forms are processed through Web3Forms, a third-party form delivery service that forwards your submission to our email inbox. Web3Forms does not use your information for its own marketing purposes; it acts solely as a delivery mechanism between this website and our team. We do not store form submissions in a separate database beyond the email records generated through this process.

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information with subcontractors or crew members directly involved in performing a service you've requested, and as required by law (for example, in response to a valid legal request).

Data Retention

We retain customer contact information for as long as reasonably necessary to provide services, respond to inquiries, and maintain business records, including for scheduling repeat service and tax or accounting purposes.

Your Choices

You can ask us to delete your contact information from our records, or opt out of any marketing communications, at any time by calling us at (516) 894-2738 or using the contact form on this site. We will honor reasonable requests promptly.

Children's Privacy

This website and our services are directed at adults seeking home and vehicle cleaning services. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, contact us at (516) 894-2738 or through our contact page.